Email is the main way people communicate at work. In fact, in 2015 over 200 billion emails were sent and received each day worldwide. And businesses, especially professional services firms, are custodians of a lot of sensitive data, which includes both proprietary (e.g intellectual property) and personal data (e.g. financial, identity, income / employment status).
The cost of data leaks can be large, in the form of intellectual property loss and costly litigation – particularly under The General Data Protection Regulation from May 2018.
Email is the tool of choice of cyber criminals wishing to either infect your IT systems or to fool staff into making payments / disclosing information.
It’s easy, it’s an every day tool and its convenience means that a large percentage of data leaks happen via email, many accidentally:
- Someone replies all when meaning to send a private message
- A member of staff chooses a client instead of teammate who has a similar name
- Or somebody doesn’t realize how confidential certain data is.