Meet the team behind VaultConnect

Steve Edge
Steve EdgeDirector
With a career spent understanding and helping to solve business problems, often using software, Steve has a wealth of experience across many industry sectors, working at Director level both nationally and internationally.

As a committed sales professional with an entrepreneurial streak, Steve has worked for and launched products on behalf of a series of companies entering new markets.

The rapid change to the ways people want to buy led Steve and Richard combining forces; each providing deep, practical and current expertise to challenge of creating and converting business opportunities. OPTSM works to maximise our client’s revenue performance, often working to support in-house resources and
sometimes to augment them.

On-line fraud is a significant and growing problem and VaultConnect is a simple yet powerful solution.  Steve leads sales and commercial engagement.

Richard Higginbotham
Richard HigginbothamDirector
An economics graduate, Richard’s career began with British Gas, Centrica and nPower.

He has worked with marketing transformation, customer management processes and technology since the mid 1990s. Working with Barclay family owned Transactis, he launched award-winning marketing, customer insight and fraud prevention solutions into retail, financial services, gaming and the public sector.

Setting up his own consultancy practice in 2014, he now helps software, technology and professional services clients work smarter for new business. Richard co-founded OPTSM Limited with Steve Edge to combine complementary skill sets. OPTSM helps businesses to optimise their sales and marketing capabilities and bring innovative technology solutions to market.

Richard is responsible for VaultConnect marketing and helping clients create and embed smarter, more secure working practices.